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• Developed the organizational assessment application based on Malcolm Baldrige principles that led to 1st place out of nine competitors within the Texas Military Forces
• Designed new strategic plan, action plan, and scorecard framework for the organization that aligned with long term goals and mission requirements
• Implemented a new business model that increased performance results by integrating Malcolm Baldrige principles, strategic planning framework, and process improvement
• Proficient in creating, updating, and streamlining processes and procedures

The Hayward, Johnson, and Sumbler Group is a consulting and services firm for both foreign and domestic clients focusing on international business development. Our goal is to provide United States based companies the opportunity to expand their operations and services to overseas or foreign clients. We specialize in the areas of oil and gas, strategic planning, business development, materials and manufacturing industry, information technology/security, logistics planning and services, international business to include imports/export negotiations and customs brokering. Please visit us at: www.thehjsgroup.com

- Organizational Structure and Development
- Strategic Planning
- Process Mapping
- Performance Excellence using Malcolm Baldrige criteria

Business-Strategic Planning Consultant
The Hayward, Johnson, and Sumbler Group – Austin, TX
December 2012-Present

Languages

• English / Spanish

Skills

​• Strategic Planning

• Process Improvement

• Malcolm Baldrige

• Project Planning

• Business Process Mapping

• Action Oriented

• Administrative Functions

• Data Management

• Team Management & Development

• Organizational Leadership and Change

Operations and Strategic Planning Consultant
Texas Military Forces – Austin, TX
March 2009 – Present

​- Facilitate strategic planning sessions with management and boards to create a vision, mission, goals and objectives.
- Conduct internal, external, and competitive analysis to ascertain the organization's strategic strengths and opportunities. Evaluate strategic options including feasibility studies and cost benefit analysis.
- Define metrics to assess progress of the organization toward the long-term vision
- Assess the organizations’ level of performance using Malcolm Baldrige principles, and provide opportunities for improvement through analysis in order to implement better business practices
- Develop and implement the use of relationship process maps, cross-functional process maps, and flowcharts

- HR and Program Manager for the in-processing and out-processing of over 15,000 employees in support of Operation Enduring Freedom and Iraqi Freedom
- Identified mission requirements, proposed available personnel for mobilization, executed personnel reports, and provided recommendations to the Chief Executive Officer in charge
- Developed and delivered people management strategies which supported the company’s overall strategic aims and objectives based on mobilization requirements
- Identified HR priorities and recommended appropriate people management solutions, in addition to providing a customer-focused HR service.
- Monitored HR functions to include, but not limited to, payroll, promotions, reassignments, awards recommendations, personnel evaluations and appraisals, employee relations and benefits, retirements, and staffing
- Trained and managed HR support staff

Human Resources Manager
Texas Military Forces– Austin, TX
July 2001 – February 2009

Grantham University, Kansas City, MO
Bachelor of Applied Science (B.A.Sc.), Homeland Security, 2005 – 2008
GPA: 3.12
​

Ashford University, Clinton, IA
Master of Arts (MA), Organizational Management, 2011 – 2012
GPA: 3.67
​

RESUME


Career

Highlights

Work​

experience​
 

Education

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